Growing Together: Saint Francis Hospice 5 Year Strategy 2025-30

As Saint Francis Hospice has just launched its new five-year strategy Growing Together: The Future of Saint Francis Hospice, Grazina Berry, Chief Executive Officer at the Hospice, sets out some of the key challenges the organisation faces and the plans in place to help create a sustainable organisation for the future and ensure everyone in the local community receives the compassionate end-of-life care they deserve.
At Saint Francis Hospice, we are dedicated to providing expert, compassionate palliative and end-of-life care to those who need us. Rated Outstanding by the Care Quality Commission again in 2025, we have been a trusted part of our community for over 40 years, supporting people of all backgrounds across Barking and Dagenham, Brentwood, Havering, Redbridge, and parts of West Essex.
Our new five-year strategy is built on bold ambition: to reach more people, strengthen our partnerships, invest in our exceptional team, and create a sustainable future for our Hospice. We are committed to delivering person-centred care with equity of access at the forefront, using our resources efficiently, and working in collaboration across our communities and nurturing partnerships with our stakeholders to improve the experience of those at the end of life - and the loved ones who stand beside them.
The Hospice currently provides palliative and end-of-life care to residents in our catchment area, a population of almost 900,000. With just 31% of our funds coming from the NHS, we need to raise our profile, highlighting the need for more sustainable government funding, while securing the rest through charitable giving and retail. These income sources will remain vitally important over the next five years.
The demand for palliative and end-of-life care is changing as the population of our catchment area grows. We also know we are not reaching everyone who needs our care, particularly people living in our most ethnically diverse boroughs of Barking and Dagenham and Redbridge.
As one of the largest adult hospices in the UK, we will soon be serving nearly a million people, and we want to ensure that everyone in our care receives the highest quality care and support, wherever they call home.
We are grateful to all of our partners and supporters, who have helped fuel our work.
We hope you continue to stand by us and with us. By growing together, we can make a lasting impact.